Outage in Affinity

Mailchimp integration — processing delays

Resolved Minor
October 03, 2024 - Started 3 months ago - Lasted 4 days
Official incident page

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Outage Details

Our Mailchimp integration for pulling Campaign Activities into Affinity is experiencing processing delays.
Components affected
Affinity Integrations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 04:33PM

This incident has been resolved.

MONITORING 3 months ago - at 10/05/2024 01:27AM

As we continue to work with our service provider to verify the resolution of the issue and ensure continuous stability, at this point we believe that all functionality is restored. We will continue to monitor the systems for stability and functionality over the next few days. Thank you for your patience.

IDENTIFIED 3 months ago - at 10/04/2024 09:09PM

We continue to work with our service provider to fully resolve the issue. Partial service has been restored with the syncing of Affinity to Mailchimp audience lists now functioning as expected, but we are still experiencing processing delays with syncing Mailchimp campaign activity data back to Affinity

IDENTIFIED 3 months ago - at 10/04/2024 01:28PM

We have identified the issue to be with one of our service providers. We are actively working with them to resolve the issue.

INVESTIGATING 3 months ago - at 10/03/2024 10:19PM

We are continuing to investigate processing delays with our MailChimp integrations.

INVESTIGATING 3 months ago - at 10/03/2024 07:57PM

Our Mailchimp integration for pulling Campaign Activities into Affinity is experiencing processing delays.

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