Outage in Affinity

Affinity Notetaker is not joining scheduled meetings

Major
May 20, 2025 - Started 2 days ago
Official incident page

Need to monitor Affinity outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Affinity, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where the Affinity Notetaker is not joining scheduled meetings, even when the "Automatically join all meetings" option is enabled. As a workaround, users are advised to manually turn the Notetaker ON for specific meetings. We will provide further updates within the hour.
Components affected
Affinity Integrations
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 05/22/2025 02:11PM

We are continuing to process backlogged jobs. Affected customers are advised to manually turn the Notetaker ON for specific meetings, using the meetings panel in affinity web app.

IDENTIFIED 2 days ago - at 05/20/2025 10:15PM

We are continuing to process the backlog of scheduled workers. Expected time for processing the complete backlog is 3 days. Affected customers are advised to manually turn the Notetaker ON for specific meetings, using the meetings panel in affinity web app.

INVESTIGATING 2 days ago - at 05/20/2025 04:43PM

Our team has identified the issue, and a fix for new meetings has been rolled out. All the new meetings created will have Affinity NoteTaker scheduled if the "Automatically join" option is enabled.

We continue to work through the backlog of scheduled NoteTakers. Affected customers are still advised to manually turn the Notetaker ON for specific meetings, using the meetings panel in affinity web app.

INVESTIGATING 2 days ago - at 05/20/2025 03:18PM

We are currently investigating an issue where the Affinity Notetaker is not joining scheduled meetings, even when the "Automatically join all meetings" option is enabled. As a workaround, users are advised to manually turn the Notetaker ON for specific meetings. We will provide further updates within the hour.

Latest Affinity outages

Microsoft Processing Delays - about 1 month ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook