Outage in Affirm

Increased Errors Across Multiple API Endpoints

Resolved Minor
August 09, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently seeing in increase in 500 response across multiple API Endpoints. Our engineering team is investigating the issue. We will continue to provide updates until the issue is resolved.
Components affected
Affirm www.affirm.com Affirm Checkout Affirm Virtual Cards Affirm Shopping guide Affirm Pre-qualification
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 08/09/2022 03:42PM

We implemented a fix and have seen a recovery across all API's. We will continue to monitor the situation to ensure that our systems are fully operational.

INVESTIGATING over 3 years ago - at 08/09/2022 02:57PM

We are still experiencing elevated error rates across our APIs, affirm.com, and mobile app after the previous fix deployment. Our engineering team is continuing to investigate the issue. We will provide additional updates as we know more.

MONITORING over 3 years ago - at 08/09/2022 02:35PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 08/09/2022 02:10PM

Our engineering team has deployed a fix and we are seeing the errors subside. We are monitoring the API endpoints to ensure the issue has been resolved.

INVESTIGATING over 3 years ago - at 08/09/2022 01:55PM

We are currently seeing in increase in 500 response across multiple API Endpoints. Our engineering team is investigating the issue. We will continue to provide updates until the issue is resolved.

Latest Affirm outages

latency - 13 days ago
Impact to all traffic - 13 days ago
Increased Latency in US - 21 days ago
Checkout service degradation - about 1 month ago
Impact to all traffic - about 1 month ago

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