Airbnb API Outage History

The Airbnb API experienced intermittent 404 errors on the POST /v2/listing_photos endpoint, causing upload failures for partners even though photos were successfully created on the backend. Partners could verify upload status through the GET endpoint and retry confirmed failures as a workaround. The issue was resolved after implementing a fix and monitoring period lasting approximately 47 days.

The Airbnb API experienced widespread 500 errors across multiple endpoints starting at 5:00 PM PST, affecting API functionality for 2.8 hours. The issue was identified and a fix was deployed at 7:25 PM PST, with the incident fully resolved by 9:56 PM PST after monitoring confirmed the fix's effectiveness.

The Airbnb Homes API experienced limited access to some endpoints, preventing users from fully utilizing the API service. The incident was classified as minor and affected specific API endpoints rather than the entire system. The issue was resolved within 17 minutes of identification.

The Airbnb API experienced an issue where webhooks failed to deliver notifications for first messages in new booking threads, and the Messages GET API was unable to retrieve those messages, affecting partners from Feb 24-25, 2026. Partners missed critical booking communication notifications and could not access initial booking thread messages through the API endpoint. The root cause was identified and mitigated, with data backfilling completed and full service restored on March 11, 2026.