Airbnb API Outage History

The Airbnb Listings API experienced an increased number of 500 errors in response to PUT requests, beginning June 4 at 9:00 UTC with a spike between 9:30-10:45 UTC. The errors continued intermittently at a smaller scale throughout the incident. A fix was implemented and the incident was resolved after 18 hours of monitoring.

The Airbnb API experienced an 8.7-hour incident affecting calendar and availability updates through the calendar operations endpoint, with processing delays of 45 minutes to 2 hours and some requests failing entirely. Partners submitting high volumes of calendar updates were impacted, with requests either taking significantly longer than usual to be reflected or failing altogether. The issue was resolved by implementing a fix and monitoring the results.

The Airbnb API experienced increased 500 errors and high latency affecting both Standard and LOS Record Calendar API endpoints starting at approximately 19:00 UTC on June 2. The issue impacted API requests for 4.9 hours, with users receiving async_request_failure_notification webhooks for unsuccessful requests. Engineering teams deployed a fix at 20:30 UTC and confirmed resolution after monitoring the results.

The Airbnb API experienced intermittent 404 errors on the /v2/listing_photos endpoint for 4.6 hours, causing failures when partners attempted to upload, update, or delete listing photos. The server-side errors affected API operations but did not actually remove listings or photos from the system. The incident was resolved after engineering teams identified and fixed the underlying issue.

The Airbnb API experienced increased 500 errors primarily affecting the GET /v2/reservations/{confirmation_code} endpoint for certain confirmation codes, starting around 19:30 PST. The engineering team deployed a fix after approximately 4 hours and monitored the solution. The incident was fully resolved after 12.8 hours of total duration.

The Airbnb API experienced intermittent 404 errors on the POST /v2/listing_photos endpoint, causing upload failures for partners even though photos were successfully created on the backend. Partners could verify upload status through the GET endpoint and retry confirmed failures as a workaround. The issue was resolved after implementing a fix and monitoring period lasting approximately 47 days.

The Airbnb API experienced widespread 500 errors across multiple endpoints starting at 5:00 PM PST, affecting API functionality for 2.8 hours. The issue was identified and a fix was deployed at 7:25 PM PST, with the incident fully resolved by 9:56 PM PST after monitoring confirmed the fix's effectiveness.

The Airbnb Homes API experienced limited access to some endpoints, preventing users from fully utilizing the API service. The incident was classified as minor and affected specific API endpoints rather than the entire system. The issue was resolved within 17 minutes of identification.

The Airbnb API experienced an issue where webhooks failed to deliver notifications for first messages in new booking threads, and the Messages GET API was unable to retrieve those messages, affecting partners from Feb 24-25, 2026. Partners missed critical booking communication notifications and could not access initial booking thread messages through the API endpoint. The root cause was identified and mitigated, with data backfilling completed and full service restored on March 11, 2026.