Outage in Aircall

Salesforce integration: logging issue

Resolved Minor
October 19, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are facing an incident that may have affected Salesforce integration, the calls are not logged on Salesforce as normal. Our teams are actively working on a fix for this incident.
Components affected
Aircall Integrations

Need to monitor Aircall outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/19/2022 10:27AM

A fix has been implemented and we're monitoring the results.

INVESTIGATING about 3 years ago - at 10/19/2022 09:37AM

We are facing an incident that may have affected Salesforce integration, the calls are not logged on Salesforce as normal.
Our teams are actively working on a fix for this incident.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook