Outage in Aircall

Issue on inbound calls in UK

Resolved Minor
March 24, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

One of our carriers is experiencing a call routing issue in UK Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
Components affected
Aircall Inbound calls
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/24/2023 01:49PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/24/2023 12:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 03/24/2023 11:34AM

The issue has been identified.

We will be updating this status page to keep you informed of the resolution progress.

INVESTIGATING over 1 year ago - at 03/24/2023 10:15AM

One of our carriers is experiencing a call routing issue in UK
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Latest Aircall outages

Outbound calls are failing due to connectivity issues - 23 days ago
Unable to access the Aircall CTI and the Activity Feed - about 1 month ago
Call History not visible on Aircall App - about 1 month ago
No Audio on Inbound/Outbound calls - about 1 month ago
issues sending SMS only for a subset of numbers - France - about 2 months ago

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