Outage in Aircall

Issue on inbound calls in the UK

Resolved Major
June 27, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

One of our carriers is experiencing issues with routing calls in the UK. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
Components affected
Aircall Inbound calls

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/27/2024 04:27PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/27/2024 04:04PM

Our partner has implemented a fix and we are now monitoring the results.

IDENTIFIED over 1 year ago - at 06/27/2024 03:44PM

Our partner has identified the source of this issue and is now working on implementing a fix.

INVESTIGATING over 1 year ago - at 06/27/2024 03:13PM

One of our carriers is experiencing issues with routing calls in the UK.
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

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