Outage in Aircall
Call dropping
Resolved MinorIncident Report
We are currently investigating an issue where calls are dropping from mobile applications.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 10/27/2025 04:52PM
We can confirm that this situation has been fully resolved.
We appreciate your patience and understanding while we worked with our Provider to restore normal functionality.
MONITORING
20 days ago - at 10/27/2025 04:26PM
We are in contact with one of our communication platform providers and have seen stable service for the past minutes.
We keep on monitoring the results.
INVESTIGATING
20 days ago - at 10/27/2025 03:54PM
We are currently investigating an issue where a subset of calls (inbound and outbound) is dropping from the applications (mobile, legacy, and workspace).
INVESTIGATING
20 days ago - at 10/27/2025 03:47PM
We are currently investigating an issue where calls (inbound and outbound) are dropping from mobile applications.
Calls from the desktop and web apps are not impacted.
INVESTIGATING
20 days ago - at 10/27/2025 03:40PM
We are currently investigating an issue where calls are dropping from mobile applications.
Latest Aircall outages
Agent experience degraded - 4 days ago
Delay updating User status - 17 days ago
AI Voice Agent Not Connecting to Calls - 27 days ago
Calls and Messages failing to connect - 28 days ago
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