Outage in Aircall

Outbound calls are failing due to connectivity issues

Resolved Major
August 19, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with failed Outbound calls on Aircall desktop application due to connectivity issue.
Components affected
Aircall Outbound calls

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/19/2024 01:41AM

We are delighted to inform you that the issue with outbound calls failing has been fully resolved.

MONITORING over 1 year ago - at 08/19/2024 01:10AM

The implemented fix is yielding positive results, and we are noticing significant improvements.

IDENTIFIED over 1 year ago - at 08/19/2024 01:04AM

We have successfully identified the issue and applied a solution. Please log back into your Aircall application to ensure that the changes have been implemented.

INVESTIGATING over 1 year ago - at 08/19/2024 12:54AM

We are currently investigating an issue with failed Outbound calls on Aircall desktop application due to connectivity issue.

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