Outage in Aircall

API Service Degradation

Resolved Minor

October 23, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible. We will provide another update in 30 minutes or sooner if more information becomes available.

Components affected

Aircall Integrations Aircall Public API

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/23/2024 09:48PM

API services have been fully restored and are operating normally.

MONITORING over 1 year ago - at 10/23/2024 09:25PM

Some API services are still presenting errors, which may affect SMS and integration functionality. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.

MONITORING over 1 year ago - at 10/23/2024 08:53PM

We have identified the issue affecting our API services and have implemented a fix. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.

IDENTIFIED over 1 year ago - at 10/23/2024 08:36PM

We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible.

We will provide another update in 30 minutes or sooner if more information becomes available.

Latest Aircall outages

Issue with Spain telco providers - 1 day ago

Issues with Login - 4 days ago

Authentication issue, showing something went wrong - 8 days ago

Calls dropping and quality issues - about 1 month ago

Public API returning 500 error - about 1 month ago

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