Outage in Aircall

API Service Degradation

Resolved Minor
October 23, 2024 - Started 29 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible. We will provide another update in 30 minutes or sooner if more information becomes available.
Components affected
Aircall Public API Aircall Integrations
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 10/23/2024 09:48PM

API services have been fully restored and are operating normally.

MONITORING 28 days ago - at 10/23/2024 09:25PM

Some API services are still presenting errors, which may affect SMS and integration functionality. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.

MONITORING 28 days ago - at 10/23/2024 08:53PM

We have identified the issue affecting our API services and have implemented a fix. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.

IDENTIFIED 29 days ago - at 10/23/2024 08:36PM

We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible.

We will provide another update in 30 minutes or sooner if more information becomes available.

Latest Aircall outages

Users not able to save Contacts - about 1 month ago
Quality issue on inbound and outbound calls in France - about 2 months ago
Unable to Make or Receive Calls, SMS - 2 months ago
Outbound calls are failing due to connectivity issues - 3 months ago
Unable to access the Aircall CTI and the Activity Feed - 4 months ago

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