Outage in Aircall

Something Went Wrong Errors

Resolved Minor
July 28, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating "Something went wrong" errors impacting Aircall App. We will provide further feedback.
Components affected
Aircall Apps

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/28/2025 07:20PM

We can confirm that this situation has been fully resolved.

We appreciate your patience and understanding while we worked to restore normal functionality.

MONITORING 3 months ago - at 07/28/2025 03:16PM

The issue should be mitigated. If users continue to experience this issue, please refresh the Aircall App to ensure the fix takes effect.

IDENTIFIED 3 months ago - at 07/28/2025 02:14PM

The 'something went wrong' error has been mitigated, but we continue to observe impact on Users accessing/searching for Contacts. We will be providing an update as soon as further developments are made.

IDENTIFIED 3 months ago - at 07/28/2025 01:50PM

We have identified the issue, and we are working on a fix. We will be providing an update as soon as further developments are made.

INVESTIGATING 3 months ago - at 07/28/2025 01:41PM

We are currently investigating "Something went wrong" errors impacting Aircall App. We will provide further feedback.

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

Latest Aircall outages

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