Outage in Aircall
Aircall Workspace Displays "500: Internal Server Error"
Resolved MajorIncident Report
We are currently investigating an issue where the Aircall Workspace is displaying a “500: Internal Server Error” message, preventing users from signing in.
As a temporary workaround, please use the Aircall Desktop app or visit phone.aircall.io to make or receive calls.
Our team is actively working to resolve this issue as quickly as possible. We will provide updates here as soon as they become available.
Components affected
Aircall AppsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/22/2025 06:48PM
The issue causing the Aircall Workspace app to display a “500: Internal Server Error” message has been fully resolved.
Users should now be able to sign in and use the platform without any issues.
If you experience any further problems, please don’t hesitate to contact our support team.
MONITORING
over 1 year ago - at 01/22/2025 06:43PM
A fix has been implemented for the issue causing the Aircall Workspace app to display a “500: Internal Server Error” message, and users should now be able to sign in and use the app normally.
We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.
INVESTIGATING
over 1 year ago - at 01/22/2025 06:22PM
We are currently investigating an issue where the Aircall Workspace is displaying a “500: Internal Server Error” message, preventing users from signing in.
As a temporary workaround, please use the Aircall Desktop app or visit phone.aircall.io to make or receive calls.
Our team is actively working to resolve this issue as quickly as possible. We will provide updates here as soon as they become available.
Latest Aircall outages
Outbound audio degradation for some SG customers - 5 days ago
Increased Platform Errors - 9 days ago
Delayed MMS delivery confirmation for some customers - 11 days ago
Users stuck on call status - 17 days ago
Inbound issues impacting some Mexico phone numbers - 18 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
