Outage in Aircall

Error 503 when opening Smartflows Editor and Call Timeline

Resolved Minor
April 15, 2025 - Started about 15 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Users may be experiencing an Error 503 when editing Smartflows and when opening a Call Timeline. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 04/15/2025 01:56PM

This situation has been resolved.

MONITORING about 15 hours ago - at 04/15/2025 01:18PM

We are observing improvements after a quick fix. We are currently monitoring the system.

INVESTIGATING about 15 hours ago - at 04/15/2025 01:09PM

Users may be experiencing an Error 503 when editing Smartflows and when opening a Call Timeline. We are investigating.

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