Outage in Aircall
SMS Delivery Delays in France and Spain
Resolved MinorIncident Report
Summary AI Generated
Aircall experienced SMS delivery delays and failures affecting France and Spain for 4.2 hours. Messages were either delayed significantly or not delivered at all to numbers in these regions. The issue was identified and resolved with a fix implementation, after which SMS processing returned to normal operation.
We are currently investigating delays affecting SMS delivery in France. Messages may take longer than usual to be delivered. We are working to identify the cause and restore normal delivery times. Further updates will follow as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/10/2026 11:05AM
Messages are being processed normally now.
MONITORING
1 day ago - at 06/10/2026 10:42AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 06/10/2026 10:30AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 06/10/2026 09:14AM
We are continuing to investigate this issue.
Some messages are not delivered for France and Spain numbers.
INVESTIGATING
2 days ago - at 06/10/2026 08:13AM
We are continuing to investigate the issue. Further updates to follow as we learn more.
INVESTIGATING
2 days ago - at 06/10/2026 06:58AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 06/10/2026 06:52AM
We are currently investigating delays affecting SMS delivery in France. Messages may take longer than usual to be delivered. We are working to identify the cause and restore normal delivery times. Further updates will follow as we learn more.
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