Outage in Aircall
Login issues in GB and CH
Resolved MajorIncident Report
Summary AI Generated
Aircall experienced login issues in Great Britain and Switzerland for approximately 1.6 hours, affecting users on one specific ISP in each country. The problem was isolated to those two ISPs and did not impact the broader network. The incident was resolved by advising affected customers to switch to an alternative network and contact their ISP directly.
We are currently investigating login issues in GB and CH.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 07/30/2026 09:52AM
The issue has been found to be affecting one specific ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.
MONITORING
about 5 hours ago - at 07/30/2026 09:04AM
The issue has been identified as affecting one ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.
IDENTIFIED
about 6 hours ago - at 07/30/2026 08:29AM
We are currently only seeing the issues on one ISP in CH and one in GB. We are continuing to investigate further.
INVESTIGATING
about 6 hours ago - at 07/30/2026 08:18AM
We are currently investigating login issues in GB and CH.
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