Outage in Akeneo

Degraded email from the PIM, Shared Catalogs and Onboarder

Resolved Minor

November 21, 2023 - Started over 2 years ago - Lasted 2 days
Official incident page

Incident Report

Our email delivery is impacted due to issues with our mail provider. We appreciate your patience as we work to resolve this.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 11/23/2023 02:13PM

This incident have been resolved.

MONITORING over 2 years ago - at 11/22/2023 03:28PM

The email service is now available, and we are currently monitoring the situation.

IDENTIFIED over 2 years ago - at 11/21/2023 04:17PM

Actions have been taken, we are waiting for our provider

IDENTIFIED over 2 years ago - at 11/21/2023 10:37AM

Our email delivery is impacted due to issues with our mail provider.
We appreciate your patience as we work to resolve this.

Latest Akeneo outages

Slowness when saving product and product models - 11 days ago

Erroneous reference entity pagination links - 24 days ago

Slowness on extraction step - about 1 month ago

Increased errors on job processing - about 1 month ago

Slowness and errors observed - about 1 month ago

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