Outage in Altapay

Move to new statuspage - https://altapay.instatus.com/

Resolved Minor
July 31, 2025 - Started 3 months ago - Lasted about 22 hours
Official incident page

Incident Report

THIS PAGE IS NO LONGER BEING UPDATED Please use https://altapay.instatus.com/ instead Please be advised that AltaPay have moved to a new page for monitoring the status of the platform. For future reference please go to https://altapay.instatus.com/ We have migrated the subscribers to the new page however if you have a Slack integration or previously used webhooks you need to go to https://altapay.instatus.com/ and add it again!
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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 07/31/2025 11:27AM

THIS PAGE IS NO LONGER BEING UPDATED
Please use https://altapay.instatus.com/ instead

Please be advised that AltaPay have moved to a new page for monitoring the status of the platform.

For future reference please go to https://altapay.instatus.com/

We have migrated the subscribers to the new page however if you have a Slack integration or previously used webhooks you need to go to https://altapay.instatus.com/ and add it again!

Latest Altapay outages

In-Store transactions declines - 2 months ago
Visa/Mastercard processed via Rapyd/Valitor times out - 2 months ago
Nets Processing Issue - 3 months ago
Unable to submit card data - 3 months ago
Issues with Card Payments using Shift4 Acquirer - 8 months ago

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