Outage in Amplify
Chat Support Issue
Resolved Major
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Outage Details
Components affected
Amplify Customer SupportLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
Our chat provider has implemented a fix and our support teams are seeing recovery on their end now.
Our chat provider is currently experiencing an issue affecting chat delivery and platform access. As a result, our support teams are unable to use our chat platform. We are in communication with our chat provider and monitoring updates on their status page. There is currently no estimated timeline for a resolution.
In the meantime, please contact our support teams via email (help@amplify.com) or by phone (800-823-1969) to ensure any inquiries or issues you might have are met in a timely manner.
Thank you so much for your patience!
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