Anaplan Outage History

Anaplan experienced a major platform incident affecting their alerting system for 1.3 hours. The service team identified the root cause and worked to restore normal platform operations. Service was fully restored and confirmed resolved, with monitoring continuing to ensure stability.

Anaplan experienced a 5.5-hour service disruption that prevented customers from running Cloudworks integrations. The issue required vendor engagement to investigate and resolve, with service being restored and confirmed resolved after monitoring. The incident has been fully resolved with a detailed root cause analysis to follow within 7 business days.

Anaplan experienced a 40-minute service disruption that prevented customers from running Cloudworks integrations. The platform issue impacted users' ability to execute their data integration workflows through the Cloudworks service. Service was restored and confirmed fully resolved after monitoring for stability.

Anaplan experienced a major service incident where some customers were unable to load models on the platform. The issue lasted approximately 1.5 hours and affected model loading functionality across the service. The problem was identified and resolved, with service restored and confirmed working normally.

Anaplan experienced a major service incident affecting workflows that lasted 48 minutes. The platform team identified the root cause and restored service, allowing users to resume normal activities. The issue was fully resolved with continued monitoring to ensure stability.

Anaplan experienced a major service incident that prevented customers from running Cloudworks integrations for 47 minutes. The platform service was restored after investigation and monitoring confirmed full resolution. Anaplan committed to providing a detailed root cause analysis within 7 business days.

Anaplan experienced a major service incident that prevented customers from running Cloudworks integrations for 30 minutes. The platform service was restored after investigation and monitoring confirmed normal functionality was resumed. The issue has been fully resolved with a detailed root cause analysis to follow within 7 business days.

Anaplan experienced a major incident in the US2 region where some customers were unable to load models for approximately 2.6 hours. The issue was related to a third-party provider and required escalation and collaboration with that provider to implement mitigation steps. Service was restored and the incident was fully resolved, with Anaplan continuing to monitor the platform to ensure stability.

Anaplan experienced a major platform issue that prevented some customers from loading models for 41 minutes. The service disruption affected model accessibility across the platform. The issue was identified and resolved, with service fully restored and confirmed working normally.

Anaplan experienced a major platform issue that prevented some customers from loading models and caused performance problems when accessing workspaces. The incident lasted 1.2 hours, during which the platform team identified the root cause and worked to restore normal functionality. Service was fully restored with customers able to resume normal activities, and the team continued monitoring to ensure stability.