Check if Appen Customer Portal and API is down, official outages, user-reported issues, and outages map.
Appen Customer Portal and API is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 13 incidents for Appen Customer Portal and API since started monitoring Appen status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Appen Customer Portal and API outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 23, 2024 
                                              04:59 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently experiencing platform-wide degradation and errors. The team is actively investig...
                                             
                                           | 
                                          2 days | 
| 
                                             Sep 24, 2024 
                                              07:04 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            This incident has been resolved.
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Jul 12, 2024 
                                              10:46 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Dear Customers,
We are experiencing an issue with unit reservations not being cleaned up promptly...
                                             
                                           | 
                                          about 7 hours | 
| 
                                             Jun 11, 2024 
                                              12:35 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            After maintenance of client.appen.com, the site is currently unavailable. Our team is currently i...
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Jun 13, 2023 
                                              04:33 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            AWS is having an outage with Security Token Service in us-east-1. This is causing problems when u...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Apr 03, 2023 
                                              06:38 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          32 minutes | 
| 
                                             Mar 13, 2023 
                                              05:05 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are investigating this issue.
                                             
                                           | 
                                          11 minutes | 
| 
                                             Mar 13, 2023 
                                              04:42 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          10 minutes | 
| 
                                             Jan 26, 2023 
                                              01:43 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating an operational issue impacting job processing
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Dec 20, 2022 
                                              06:41 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating an issue affecting Appen Connect.
                                             
                                           | 
                                          about 4 hours | 
    See what users are saying about Appen Customer Portal and API issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Appen since October 2022
Customer Portal and API is part of Appen. Check the Appen's status.
0 incidents in 2025
Appen Customer Portal and API isn't down. You can check Appen Customer Portal and API status and incident details on the top of the page. IsDown continuously monitors Appen Customer Portal and API official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Appen Customer Portal and API is currently operational. You can check Appen Customer Portal and API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Appen Customer Portal and API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Appen Customer Portal and API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Appen Customer Portal and API last outage was on October 23, 2024 with the title "Platform Degradation"
IsDown and DownDetector help users determine if Appen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Appen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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