Outage in Articulate

Articulate 360: AI Assistant Not Loading

Resolved Minor
June 10, 2025 - Started 4 days ago - Lasted about 8 hours
Official incident page

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Outage Details

Hi, everyone! We're investigating an issue where AI features may not work or are slow to load in Storyline 360 and Rise 360. We are working closely with our team to ensure a solution is in place as soon as possible. We’re sorry for the trouble!
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/10/2025 08:48PM

This incident has been resolved.

MONITORING 3 days ago - at 06/10/2025 05:09PM

We're continuing to monitor an issue where AI features may not work or are slow to load in Storyline 360 and Rise 360. We're working closely with our vendor to ensure a solution is in place as soon as possible!

INVESTIGATING 4 days ago - at 06/10/2025 01:32PM

Hi, everyone! We're investigating an issue where AI features may not work or are slow to load in Storyline 360 and Rise 360. We are working closely with our team to ensure a solution is in place as soon as possible. We’re sorry for the trouble!

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