Outage in Articulate

Articulate Store Unavailable

Resolved Major

June 10, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

Our team is currently investigating an issue affecting our purchasing pages—specifically, the inability to buy new subscriptions or add seats. As a result, we're temporarily unable to process orders for Articulate products. We'll share updates here as soon as we have more information.

Components affected

Articulate Account Management

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/11/2025 01:15PM

This incident has been resolved. Purchasing and processing of orders is working as expected.

MONITORING 10 months ago - at 06/11/2025 01:32AM

Our ordering systems are operational again, and our teams are actively monitoring them to ensure stability. Thank you for your continued patience.

IDENTIFIED 10 months ago - at 06/10/2025 08:29PM

We've identified the issue affecting our purchasing pages and are working on a fix. Thanks for your patience, and sorry for the inconvenience!

INVESTIGATING 10 months ago - at 06/10/2025 01:15PM

Our team is currently investigating an issue affecting our purchasing pages—specifically, the inability to buy new subscriptions or add seats. As a result, we're temporarily unable to process orders for Articulate products.

We'll share updates here as soon as we have more information.

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