Articulate 360 Desktop App: Problems Signing In and Publishing After Latest Update

This is now resolved. Thank you for your patience during this incident.

Hi, Articulate 360 users! We've just released a hotfix to resolve the Articulate 360 desktop app sign-in issue. If you were affected, the fix requires uninstalling your current app and installing the latest version from our downloads page. For those who weren't impacted, a quick "Check for Updates" directly from the desktop app will do the trick.

If you encounter problems while updating, our team is here to help—just reach out at support@articulate.com. Thank you for your patience while we resolved this issue.

We’ve identified the issue with the Articulate 360 desktop app and are actively testing the fix. Thank you for your patience while we work to fully resolve this.

We’re currently investigating an issue with the Articulate 360 desktop app. Some users are unable to sign in after installing Update 103. Impacted users may also encounter errors when previewing or publishing a course or see failures when attempting to install updates.

As a temporary workaround, users can downgrade to Articulate 360 Update 102 by visiting: https://360.articulate.com/downloads/all

We’ll share updates as soon as we have more information. Thank you for your patience while we work to resolve this issue.