Outage in Articulate

Rise 360: Issue Saving Content from Course Overview Menu

Resolved Minor
September 15, 2025 - Started about 12 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We’ve identified an issue in Rise 360 where content added to blank lessons through the Course Overview Menu isn’t saving as expected. This affects authors building or editing lessons directly from the menu. Please refresh your Course Overview page after making changes to ensure your content appears as expected. Our team is actively working on a fix. We will post another update within 60 minutes or as soon as we have more details. Thank you for your patience—we know how important it is to keep your course content intact.
Components affected
Articulate Rise 360
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 09/15/2025 07:22PM

This incident has been resolved. If you're having trouble with Rise 360 lessons, please refresh your browser on the course overview page. You can always connect with our Support team here, https://access.articulate.com/support/contact/360-teams.

INVESTIGATING about 12 hours ago - at 09/15/2025 06:14PM

We’ve identified an issue in Rise 360 where content added to blank lessons through the Course Overview Menu isn’t saving as expected. This affects authors building or editing lessons directly from the menu.
Please refresh your Course Overview page after making changes to ensure your content appears as expected.
Our team is actively working on a fix. We will post another update within 60 minutes or as soon as we have more details. Thank you for your patience—we know how important it is to keep your course content intact.

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