Outage in Articulate
Articulate 360 AI: Quiz generation is unavailable
Resolved MajorIncident Report
Summary AI Generated
Articulate 360 AI experienced a major outage affecting quiz generation functionality in Rise 360 and Storyline 360, causing creators to encounter errors or complete inability to generate new quizzes. Existing courses and quizzes remained accessible throughout the incident. The issue was resolved after 1.6 hours when the team implemented a fix and confirmed normal functionality was restored.
We’re investigating an issue affecting quiz generation in Rise 360 and Storyline 360.
Creators may see errors or be unable to generate quizzes. Existing courses and quizzes remain accessible.
Our team is actively investigating the issue and working to restore normal functionality. We’ll share another update as soon as we have more information. If you need additional assistance, please contact support@articulate.com.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/01/2026 10:45PM
This incident has been resolved.
MONITORING
1 day ago - at 06/01/2026 09:39PM
We implemented a fix for the issue affecting Quiz generation. It is working normally again.
We’re continuing to monitor the service to ensure it remains stable. We’ll provide another update after we’ve completed our monitoring period.
INVESTIGATING
1 day ago - at 06/01/2026 09:10PM
We’re investigating an issue affecting quiz generation in Rise 360 and Storyline 360.
Creators may see errors or be unable to generate quizzes. Existing courses and quizzes remain accessible.
Our team is actively investigating the issue and working to restore normal functionality. We’ll share another update as soon as we have more information. If you need additional assistance, please contact support@articulate.com.
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