Outage in Articulate
Rise 360: Custom block editing isn’t loading
Resolved MinorIncident Report
Summary AI Generated
Custom block editing in Articulate Rise 360 was unavailable for approximately 1.6 hours, with users encountering a "Something went wrong" error page when attempting to edit custom blocks. The cause was identified and a fix was implemented, restoring functionality. The incident was fully resolved after a monitoring period, with users advised to refresh their browser to resume normal editing.
We're investigating an issue affecting custom block editing in Rise 360. Users see a "Something went wrong" page when they try to edit custom blocks.
We're actively investigating the cause and will share another update as soon as we have more information.
Components affected
Articulate Rise 360Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/06/2026 07:40PM
This incident has been resolved.
MONITORING
17 days ago - at 07/06/2026 06:47PM
We've implemented a fix for the issue affecting custom block editing in Rise 360.
Custom block editing is working again, and we're monitoring the service to confirm everything remains stable. Please refresh your browser page before editing custom blocks.
IDENTIFIED
17 days ago - at 07/06/2026 06:33PM
We've identified the cause of an issue affecting custom block editing in Rise 360.
We're working to restore normal functionality as quickly as possible. We'll share another update as we make progress. We appreciate your patience.
INVESTIGATING
17 days ago - at 07/06/2026 06:08PM
We're investigating an issue affecting custom block editing in Rise 360. Users see a "Something went wrong" page when they try to edit custom blocks.
We're actively investigating the cause and will share another update as soon as we have more information.
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