Outage in AskCody

Degraded Performance - Services in delegate scenarios says: Meeting does not exist

Resolved Minor
February 04, 2025 - Started about 1 month ago - Lasted about 12 hours
Official incident page

Need to monitor AskCody outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AskCody, and never miss an outage again.
Start Free Trial

Outage Details

Affected Users: Delegate users Region: All customers We are currently experiencing issues with an error that occurs while booking services in delegate scenarios through the AskCody Services add-in, and we are investigating the cause. Users may experience this issue as being issued an error that states the meeting does not exist, but it may also occur in other formats. It is, however, specific for delegate bookings where you want to add services. As a workaround we recommend reserving a booking to order services without the delegate scenario or to contact the service provider to have them aid with ad-hoc bookings for urgent matters. The next update will be provided as soon as we know more, Degraded Performance Definition: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/05/2025 05:58AM

Affected Users: Delegate users
Region: All customers

The issue related to the error stating the meeting does not exist and the degraded performance has been resolved, and this incident will now be closed.

IDENTIFIED about 1 month ago - at 02/04/2025 06:25PM

Affected Users: Delegate users
Region: All customers

We are currently experiencing issues with an error that occurs while booking services in delegate scenarios through the AskCody Services add-in, and we are investigating the cause.
Users may experience this issue as being issued an error that states the meeting does not exist, but it may also occur in other formats. It is, however, specific for delegate bookings where you want to add services.

As a workaround we recommend reserving a booking to order services without the delegate scenario or to contact the service provider to have them aid with ad-hoc bookings for urgent matters.

The next update will be provided as soon as we know more,

Degraded Performance Definition: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook