Outage in Assignar

A "SAMPLE" watermark displayed across merged documents and custom prints

Resolved Minor
March 19, 2024 - Started 9 months ago - Lasted 1 day
Official incident page

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Outage Details

We are aware that some customers are experiencing an issue with our 'Document Merge' functionality, where PDFs and documents display a "SAMPLE" watermark across the merged documents and custom prints. The team has identified the issue and is working to resolve it as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/21/2024 01:08AM

This issue has been resolved. Document merges and custom prints are working as expected for all customers.
If you have an issue with previously generated merges still having the 'SAMPLE' watermark, please log a support ticket so the team can help you regenerate them.

IDENTIFIED 9 months ago - at 03/19/2024 10:00PM

We are aware that some customers are experiencing an issue with our 'Document Merge' functionality, where PDFs and documents display a "SAMPLE" watermark across the merged documents and custom prints. The team has identified the issue and is working to resolve it as soon as possible.

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