Outage in Atera

Degraded / Slow GUI performance

Resolved Minor
October 18, 2023 - Started almost 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible
Components affected
Atera Main Dashboard
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/18/2023 06:16PM

This incident has been resolved.

MONITORING almost 2 years ago - at 10/18/2023 03:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 10/18/2023 11:43AM

Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible

MONITORING almost 2 years ago - at 10/18/2023 10:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 10/18/2023 08:17AM

Some of our customers may encounter system slowness due to elevated database loads. We are actively working to restore normal service as swiftly as possible

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