Outage in Atera
Search, Ticket Creation, and Update Functions Experiencing Issues
Minor
July 14, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We are currently investigating the issue.
Components affected
Atera HelpdeskLatest Updates ( sorted recent to last )
MONITORING
about 18 hours ago - at 07/15/2025 06:11AM
We continue to monitor the situation closely and are working with Microsoft engineers to address the issue.
Please note that this currently impacts services for some US customers; EU services remain unaffected.
MONITORING
about 24 hours ago - at 07/15/2025 12:52AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 07/14/2025 10:53PM
We are currently investigating the issue.
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