Outage in Atera

Splashtop Service Interruption

Resolved Minor
October 30, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently aware of connectivity issues impacting Splashtop functionality within our RMM platform. Users may experience difficulties accessing their remote computers during this time. A server issue has been identified by Splashtop engineers and it is currently being worked on. We apologize for the inconvenience. For updates, please monitor https://status.splashtop.com/
Components affected
Atera Remote Control
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/30/2023 03:34PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/30/2023 03:09PM

A fix has been implemented and we are monitoring the results. https://status.splashtop.com/

IDENTIFIED over 1 year ago - at 10/30/2023 02:39PM

We are currently aware of connectivity issues impacting Splashtop functionality within our RMM platform. Users may experience difficulties accessing their remote computers during this time. A server issue has been identified by Splashtop engineers and it is currently being worked on. We apologize for the inconvenience. For updates, please monitor https://status.splashtop.com/

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