Outage in Atera

Splashtop Service Interruption

Resolved Minor
October 30, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently aware of connectivity issues impacting Splashtop functionality within our RMM platform. Users may experience difficulties accessing their remote computers during this time. A server issue has been identified by Splashtop engineers and it is currently being worked on. We apologize for the inconvenience. For updates, please monitor https://status.splashtop.com/
Components affected
Atera Remote Control

Need to monitor Atera outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/30/2023 03:34PM

This incident has been resolved.

MONITORING about 2 years ago - at 10/30/2023 03:09PM

A fix has been implemented and we are monitoring the results. https://status.splashtop.com/

IDENTIFIED about 2 years ago - at 10/30/2023 02:39PM

We are currently aware of connectivity issues impacting Splashtop functionality within our RMM platform. Users may experience difficulties accessing their remote computers during this time. A server issue has been identified by Splashtop engineers and it is currently being worked on. We apologize for the inconvenience. For updates, please monitor https://status.splashtop.com/

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook