Outage in Atera
Delayed Email-to-Ticket Functionalities
Resolved MinorIncident Report
We are currently experiencing a delayed email queue, which may result in functionalities like email-to-ticket taking longer than expected. Our engineering team is actively working to resolve this issue as quickly as possible
Components affected
Atera Email Security ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/18/2024 04:07PM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/18/2024 03:46PM
A fix has been implemented and we are monitoring the results. The queue has decreased and the performance is improved now.
INVESTIGATING
over 2 years ago - at 01/18/2024 03:17PM
We are currently experiencing a delayed email queue, which may result in functionalities like email-to-ticket taking longer than expected. Our engineering team is actively working to resolve this issue as quickly as possible
Latest Atera outages
Service Disruption Affecting US Customers - 27 days ago
Intermittent login issues - about 2 months ago
PSA Ticketing page - about 2 months ago
Auth0 Login fail issue - 2 months ago
Degraded / Slow GUI performance - 3 months ago
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