Outage in Atera
Delayed Email-to-Ticket Functionalities
Resolved Minor
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Outage Details
Components affected
Atera Email Security ServicesLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results. The queue has decreased and the performance is improved now.
We are currently experiencing a delayed email queue, which may result in functionalities like email-to-ticket taking longer than expected. Our engineering team is actively working to resolve this issue as quickly as possible
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