Outage in Atera
Unexpected Device Availability Alerts
Resolved MinorIncident Report
Summary AI Generated
Atera experienced an issue where clients received incorrect device availability alerts, affecting the Agents Health component. The problem was identified and a fix was implemented after approximately 5 hours. The incident was fully resolved with continued monitoring to ensure stability.
Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.
Components affected
Atera Agents HealthTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/09/2026 12:31PM
This incident has been resolved.
MONITORING
4 days ago - at 06/09/2026 11:32AM
We are continuing to monitor for any further issues.
MONITORING
4 days ago - at 06/09/2026 10:26AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 06/09/2026 08:13AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 06/09/2026 07:31AM
Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.
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