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Atera Outage History

Every past Atera outage tracked by IsDown, with detection times, duration, and resolution details.

There were 144 Atera outages since November 2018. The 22 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 3, 2026

April 2026: Service Disruption Affecting US Customers

Detected Apr 3, 2026 3:26 AM CST · Resolved Apr 3, 2026 6:51 AM CST · Duration about 3 hours

Atera experienced a 3.4-hour service disruption affecting US customers' ability to access newly created tickets, with impacts to the Helpdesk, Admin Console GUI, and Main Dashboard. The issue was identified and resolved, with the team monitoring to confirm full recovery.

Major March 9, 2026

March 2026: Intermittent login issues

Detected Mar 9, 2026 11:14 PM CST · Resolved Mar 10, 2026 1:18 AM CST · Duration about 2 hours

Atera experienced intermittent login issues that affected some users' ability to consistently access the Main Dashboard for 2.1 hours. The service team implemented a fix and monitored the results before confirming full resolution of the access problems.

Minor March 9, 2026

March 2026: PSA Ticketing page

Detected Mar 9, 2026 10:01 PM CST · Resolved Mar 9, 2026 11:26 PM CST · Duration about 1 hour

Atera experienced an issue with their PSA ticketing page where some actions within the ticketing interface were not functioning properly, affecting the Helpdesk component. The incident lasted 1.4 hours, during which the team investigated the problem and implemented a fix. The issue was fully resolved after a monitoring period to ensure the fix was effective.