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The issue affecting Automated Recurring Billing (ARB) subscriptions that were set to run, May 21, 2024, but were delayed has been fully resolved.
The affected subscriptions processed successfully today.
Impact: Some users may have experienced a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Reported End Time: 19:30 GMT on May 22, 2024
Next Update: No further updates as incident is resolved.
We regret any inconvenience this may cause for our customers.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
The issue that is caused some of the Automated Recurring Billing (ARB) subscriptions set to run today, May 21, 2024, to be delayed has been mitigated.
We are monitoring to confirm the affected subscriptions will process tomorrow May 22, 2024.
Impact: Some users may have a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Next Update: After the subscriptions process or as additional information is gathered.
We regret any inconvenience this may cause for our customers.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
We have identified an issue that is causing some of the Automated Recurring Billing (ARB) subscriptions set to run today, May 21, 2024, to be delayed. Some ARB subscriptions will run today as not all subscriptions are affected.
We are monitoring to confirm the affected subscriptions will process tomorrow May 22, 2024.
Impact: Some users may have a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Next Update: After the subscriptions process or as additional information is gathered.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
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