Outage in Autodesk
China Customer Sales Hotline
Resolved MinorIncident Report
We are investigating an issue where customers are not able to reach Autodesk Sales Agents in the China region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Need to monitor Autodesk outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/30/2024 11:06AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
MONITORING
over 1 year ago - at 08/30/2024 01:51AM
The issue which prevented customers in China from contacting the Autodesk Sales has been resolved. New numbers will be posted early next week.
MONITORING
over 1 year ago - at 08/29/2024 08:16PM
The issue which caused customers in China to be unable to contact Autodesk Sales has been resolved. Please use the new number 86-4006-377891.
IDENTIFIED
over 1 year ago - at 08/29/2024 05:11PM
We have identified the cause of the issue where customers are not able to reach Autodesk sales agents in the China region. The number for customers to reach sales agents is now 86-4006-377891. We will provide an update within 3 hours or sooner if we have more information to share.
INVESTIGATING
over 1 year ago - at 08/29/2024 02:12PM
We are continuing to investigate where customers are not able to reach Autodesk Sales Agents in China. We will provide an update within 3 hours or sooner if we have more information to share.
INVESTIGATING
over 1 year ago - at 08/29/2024 11:11AM
We are continuing to investigate where customers are not able to reach Autodesk Sales Agents in China. We will provide an update within 3 hours or sooner if we have more information to share.
INVESTIGATING
over 1 year ago - at 08/29/2024 10:11AM
We are continuing to investigate where customers are not able to reach Autodesk Sales Agents in the China region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
over 1 year ago - at 08/29/2024 09:07AM
We are continuing to investigate where customers are not able to reach Autodesk Sales Agents in the China region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
over 1 year ago - at 08/29/2024 07:53AM
We are investigating an issue where customers are not able to reach Autodesk Sales Agents in the China region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Autodesk outages
APS - AEC Data Model API - about 11 hours ago
Autodesk Support - 1 day ago
Forma Data Management - 2 days ago
BuildingConnected - 3 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
