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Outage in Autodesk

Autodesk Construction Cloud (ACC) Admin Console

Resolved Minor
December 12, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk ACC Admin Console

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/12/2024 11:41AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED over 1 year ago - at 12/12/2024 10:50AM

We are continuing to work on resolving this issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED over 1 year ago - at 12/12/2024 09:52AM

We are continuing to work on resolving this issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED over 1 year ago - at 12/12/2024 08:50AM

We are continuing to work on resolving this issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED over 1 year ago - at 12/12/2024 07:54AM

We have identified the cause of the issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 1 year ago - at 12/12/2024 06:56AM

We are investigating an issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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