Outage in Autodesk

PlanGrid

Resolved Minor
June 03, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue where customers are facing intermittent failures while using PlanGrid in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/04/2025 03:32AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 2 days ago - at 06/04/2025 02:49AM

We are continuing to investigate an issue where customers are experiencing latency while using PlanGrid in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 days ago - at 06/04/2025 01:50AM

We are continuing to investigate an issue where customers are now experiencing latency while using PlanGrid in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 days ago - at 06/04/2025 12:49AM

We are continuing to investigate an issue where customers are facing intermittent failures while using PlanGrid in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 days ago - at 06/03/2025 11:49PM

We are investigating an issue where customers are facing intermittent failures while using PlanGrid in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share

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