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Outage in Autodesk

BIM Collaborate Pro for Government

Resolved Minor
June 30, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified that customers are unable to access project models through the new homepage, which is part of a technical preview in Revit 2024.2 and 2025.1 versions. As a workaround, please switch back to the classic homepage to access your project models and continue your workflow in Revit worksharing component workflows in BIM Collaborate Pro for Government. We are implementing a potential solution to resolve the issue and we thank you for your patience and understanding as we work to address this.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/30/2025 05:28PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 10 months ago - at 06/30/2025 04:56PM

We are continuing to investigate that customers are unable to browse projects in BIM Collaborate Pro for Government through Revit's New Revit Home experience. As a workaround, please switch back to the classic browsing experience and continue your Revit Cloud Worksharing workflows. We will provide an update within 60 minutes or sooner if we have more information to share.

MONITORING 10 months ago - at 06/30/2025 04:42PM

We have identified that customers are unable to browse projects in BIM Collaborate Pro for Government through Revit's New Revit Home experience. As a workaround, please switch back to the classic browsing experience and continue your Revit Cloud Worksharing workflows. Note that this issue does not affect BIM Collaborate Pro in other regions. We thank you for your patience and understanding as we work to address this.

MONITORING 10 months ago - at 06/30/2025 04:07PM

We have identified that customers are unable to access project models through the new homepage, which is part of a technical preview in Revit 2024.2 and 2025.1 versions. As a workaround, please switch back to the classic homepage to access your project models and continue your workflow in Revit worksharing component workflows in BIM Collaborate Pro for Government. We are implementing a potential solution to resolve the issue and we thank you for your patience and understanding as we work to address this.

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