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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are continuing to work on resolving this issue where customers are unable to update their payment information in Autodesk Account. We will provide an update within next 3 hours or sooner if we have more information to share.
We have identified the cause of the issue where customers are unable to update their payment information in Autodesk Account. We are actively working on a fix and will provide an update within the next 5 hours. Thank you for your patience.
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