Outage in Autodesk

Autodesk Account

Resolved Minor
August 06, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We have identified the cause of the issue where customers are unable to update their payment information in Autodesk Account. We are actively working on a fix and will provide an update within the next 5 hours. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/07/2025 12:47AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 1 day ago - at 08/06/2025 10:05PM

We are continuing to work on resolving this issue where customers are unable to update their payment information in Autodesk Account. We will provide an update within next 3 hours or sooner if we have more information to share.

IDENTIFIED 1 day ago - at 08/06/2025 05:43PM

We have identified the cause of the issue where customers are unable to update their payment information in Autodesk Account. We are actively working on a fix and will provide an update within the next 5 hours. Thank you for your patience.

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