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Outage in Autodesk

Moldflow Cloud Service

Resolved Minor
September 05, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue where customers are facing failures while running long job runs in Moldflow Cloud Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/05/2025 05:37PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 8 months ago - at 09/05/2025 05:22PM

We are continuing to work on resolving this issue where customers are facing failures while running long job runs in Moldflow Cloud Service as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 8 months ago - at 09/05/2025 04:23PM

We have identified the cause of the issue where customers are facing failures while running long job runs in Moldflow Cloud Service. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 8 months ago - at 09/05/2025 03:24PM

We are investigating an issue where customers are facing failures while running long job runs in Moldflow Cloud Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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