Outage in Autodesk
Factory Design Warehouse
Resolved MinorIncident Report
We are investigating an issue where customers are unable to download their files in Factory Design Warehouse in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/07/2025 10:30PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
8 months ago - at 09/07/2025 10:17PM
We are continuing to investigate the issue where customers are unable to download their files in Factory Design Warehouse. As a workaround, customers can delete the affected file and republish it. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
8 months ago - at 09/07/2025 09:16PM
We are continuing to investigate the issue where customers are unable to download their files in Factory Design Warehouse. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
8 months ago - at 09/07/2025 06:03PM
We are continuing to investigate the issue where customers are unable to download their files from Factory Design Warehouse. We will provide an update within 2 hours or sooner if we have more information to share.
INVESTIGATING
8 months ago - at 09/07/2025 05:02PM
We are continuing to investigate the issue where customers are unable to download their files in Factory Design Warehouse in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
8 months ago - at 09/07/2025 04:03PM
We are investigating an issue where customers are unable to download their files in Factory Design Warehouse in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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