Outage in Autodesk
Autodesk Support
Resolved MinorIncident Report
We are investigating an issue where customers are experiencing delays in having their support cases assigned to agents when raised through Autodesk Support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/24/2025 05:51PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
6 months ago - at 10/24/2025 05:00PM
We are continuing to investigate an issue where customers are experiencing delays in support cases getting assigned to the support queue. We will provide an update within 60 minutes, or sooner if we have more information to share.
INVESTIGATING
6 months ago - at 10/24/2025 04:04PM
We are investigating an issue where customers are experiencing delays in having their support cases assigned to agents when raised through Autodesk Support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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