Outage in Autodesk
Autodesk Support
Resolved MinorIncident Report
We are investigating reports of customers experiencing an issue with incorrect account details when retrieving data in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/06/2025 03:48AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
4 months ago - at 11/06/2025 02:45AM
We are continuing to work on resolving this issue where customers are experiencing incorrect account details when retrieving data in Autodesk Support. We will provide an update within 2 hours, or sooner if we have more information to share.
IDENTIFIED
4 months ago - at 11/06/2025 01:39AM
We are continuing to work on resolving this issue where customers are experiencing incorrect account details when retrieving data in Autodesk Support as quickly as possible. We will provide an update within 60 minutes, or sooner if we have more information to share.
IDENTIFIED
4 months ago - at 11/06/2025 12:38AM
We have identified the cause of the issue where customers are experiencing incorrect account details when retrieving data in Autodesk Support. Our team is actively working to resolve this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 months ago - at 11/05/2025 11:39PM
We are investigating reports of customers experiencing an issue with incorrect account details when retrieving data in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
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