Autodesk experienced authentication errors in their FPTR application session launcher that prevented customers from successfully authenticating apps. The issue affected users attempting to launch applications through the session launcher system. The problem was resolved after 1.2 hours of investigation.
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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are continuing to investigate reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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