Avalara Outage History

Avalara's Shopify service experienced degraded performance levels for 1.4 hours, affecting Shopify customers' ability to use tax calculation services normally. The response team identified the root cause within 24 minutes of initial investigation and worked urgently on a fix. The service was fully restored and returned to normal operation.

Avalara's Cross Border Quoting service experienced degraded performance for 1.4 hours, impacting customers' ability to access normal service levels. The response team identified and addressed the underlying issue, then monitored the system to ensure stability. The service was fully restored with all functionality returned to normal operation.