Avalara Outage History

Avalara's Oobj service experienced degraded performance for approximately 1.2 hours, affecting customers' ability to use the service at normal levels. The response team identified and addressed the underlying issue, then monitored the service to ensure stability. The Oobj service was fully restored with normal performance levels.

Avalara's E-Invoicing and Live Reporting service for Italian invoices experienced degraded performance for 16.8 hours starting on May 27, 2026. The service degradation affected customers' ability to process Italian invoices at normal service levels. The response team addressed the underlying issue and fully restored service after a monitoring period to ensure stability.

Some Avalara Tax Research customers experienced login issues with the Tax Research Portal UI for 31 minutes. The response team investigated and resolved the authentication problem. Service was restored and the team continued monitoring to ensure full functionality for all customers.

Avalara 3CE customers experienced degraded service levels for 44 minutes due to an unspecified issue. The response team identified and addressed the root cause, then monitored the service to ensure stability. The service was fully restored with normal performance levels.

Avalara 3CE customers experienced degraded service levels for approximately 2.6 hours. The response team investigated the issue, identified the root cause, and implemented a fix. The incident was fully resolved.

The Avalara AvaTax Tax Calculation Service experienced delays in displaying updates to newly created or modified items for 9.1 hours. Tax calculation functionality remained operational throughout the incident, with no impact to actual tax calculation calls. The service was fully restored after the response team completed their investigation and remediation efforts.

The AvaTax UI service experienced degraded performance for 3.9 hours, affecting customers' ability to use the user interface at normal service levels. The response team identified and addressed the underlying issue, then monitored the service to ensure stability. The service was fully restored with normal performance levels.

Avalara's Exemption Certificate Management service experienced degraded performance for 6.8 hours due to a backlog of tasks causing processing delays. Customers encountered reduced service levels during this period. The response team identified the root cause and fully restored the service.

Avalara's 1099 service experienced degraded performance for 3.5 hours, affecting customers' ability to use the tax document service normally. The response team identified the root cause and worked on a resolution throughout the incident. The service was fully restored and the incident was resolved.

Avalara AvaTax UI experienced service degradation for 1.7 hours, with users unable to access data and encountering unresponsive website behavior after logging in. The response team investigated and addressed the underlying issue, then monitored the service to ensure stability. The AvaTax UI service was fully restored and returned to normal operation.