Is Avaya Down? Check current status

Check if Avaya is down, official outages, user-reported issues, and outages map.

Current Avaya status

Avaya is working normally

Updated from Avaya official status page

Avaya not working for you?

Avaya service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Avaya Outage Map

View Avaya Reports Map

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Avaya recent outages and downtime history

IsDown has tracked 77 incidents since started monitoring Avaya status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Avaya outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 26, 2025
03:21 PM EDT
Minor
Prod-NA: agents may experience delays in workspaces.
We are investigating a possible issue. During this time agents may experience delays in workspaces.
about 1 hour
Sep 12, 2025
08:01 AM EDT
Minor
Degraded performance in Historical Reporting within the Prod-NA environment (North America)
Impact: Some customers may experience degraded performance in Historical Reporting within the Pro...
42 minutes
Sep 09, 2025
01:28 PM EDT
Minor
agents may experience delays in workspaces
We are investigating a possible issue. During this time agents may experience delays in workspaces.
about 1 hour
Sep 05, 2025
01:30 PM EDT
Minor
we are investigating a possible issue on workspaces
We are currently investigating this issue.
about 1 hour
Sep 01, 2025
06:04 AM EDT
Minor
Customer Journey – Degraded Performance (Prod-NA)
A subset of customers may experience latency or intermittent errors in Customer Journey on Prod-N...
about 3 hours
Aug 18, 2025
02:32 AM EDT
Minor
Intermittently issue on Journey Store Services – APAC Region
We have identified an issue impacting Journey Store services in the APAC region. Our team is acti...
37 minutes
Aug 16, 2025
06:51 AM EDT
Minor
Investigating anomalies in automation testing
We are currently investigating voice related tests in AXP Public, Manual tests are passing succes...
about 2 hours
Aug 13, 2025
05:43 PM EDT
Minor
agents may have experienced delays in workspaces
An issue was discovered and self healed this afternoon. During this time agents may have experie...
about 13 hours
Aug 11, 2025
02:35 PM EDT
Minor
Intermittently chat messages are blank
We are aware that chat messages are intermittently appearing blank. Our team is actively investig...
about 20 hours
Aug 10, 2025
01:29 AM EDT
Minor
Avaya Experience Platform – Email/Chat Issues for Avaya Customers (UK)
Users experienced service disruption in AXP Email and Chat on the Production UK environment durin...
about 3 hours
Sign up to check more outage history

Be the first to know when Avaya goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Avaya status

See what users are saying about Avaya issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Ashleu - Avaya won’t log in. Stalls in start up behind first login screen. .

  • Jane - Calls dropping unexpected while no issues with wifi.

Avaya components or services current status

Component Status
Agents/Widgets/Tools OK
Avaya API Gateway OK
Avaya Cloud Office (ACO) OK
Avaya Enterprise Cloud (AEC) OK
Avaya Experience Platform (AXP) OK
Avaya Social Connections OK
Communications APIs (CPaaS Voice/API) OK
Communications Messaging (CPaaS Messaging) OK
Media Processing Regions OK
OneCloud Admin Portal OK
SIP Trunking OK
Spaces OK
Video consultation tool OK

Unified communication service offering chat, email, voice, and messaging solutions with API access and analytics across multiple global regions.

Monitoring Avaya since January 2025

Tracking 192 Avaya services and regions

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29 incidents in 2025

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How to monitor the status of Avaya and all your dependencies?

IsDown is a status page aggregator that monitors if Avaya and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Avaya , per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Avaya ?

IsDown monitors Avaya health in almost real-time

Every few minutes we go to the status page of Avaya (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Avaya 's 192 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Avaya , IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Avaya and other services.

One status page to monitor all your external dependencies

What you get when monitoring Avaya with IsDown

Track Avaya incidents and downtimes by severity

IsDown checks Avaya official status page for major/minor outages or downtimes. A major outage is when Avaya experiences a critical issue that severely affects one or more services/regions. A minor incident is when Avaya experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Avaya outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Avaya

Avaya and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Avaya outages and downtimes

IsDown collects all information from the outages published in Avaya status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Avaya maintenance events

Avaya publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Avaya outages that impact your business

IsDown monitors Avaya and all their 192 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Avaya but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Avaya and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Avaya and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Avaya or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Avaya and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Avaya or other services

Send outage information from Avaya and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Avaya and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Avaya and other services to your tools

Share Avaya status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Avaya down?'

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Share Avaya status in your status page

Avaya Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Avaya outages, IsDown monitors Avaya 's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Avaya status page monitoring with real-time incident details.
Monitor 4,522+ services including Avaya in a single dashboard.
Instant Avaya outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Avaya official status and user-reported issues.
Maintenance feed for Avaya
Granular alerts filtering by Avaya components and regions.
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Frequently Asked Questions

Is Avaya down today?

Avaya isn't down. You can check Avaya status and incident details on the top of the page. IsDown continuously monitors Avaya official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Avaya status?

Avaya is currently operational. You can check Avaya status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Avaya outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Avaya down today or just slow?

Currently there's no report of Avaya being slow. Check on the top of the page if there are any reported problems by other users.

How are Avaya outages detected?

IsDown monitors the Avaya official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Avaya having an outage right now?

Avaya last outage was on September 26, 2025 with the title "Prod-NA: agents may experience delays in workspaces."

How to check if Avaya is down?

Why use IsDown to monitor Avaya instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Avaya and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Avaya ?

IsDown and DownDetector help users determine if Avaya is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Avaya 's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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