Outage in Avaya
Avaya Experience Platform – Email/Chat Issues for Avaya Customers (UK)
Resolved Minor
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Outage Details
Users experienced service disruption in AXP Email and Chat on the Production UK environment during the stated time window. Services have been restored and are operating normally
Components affected
Avaya Chat - United Kingdom (UK) Avaya Email - United Kingdom (UK) Avaya Messaging - United Kingdom (UK)Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 08/10/2025 08:38AM
This incident has been resolved.
MONITORING
12 days ago - at 08/10/2025 06:24AM
A fix has been implemented and service is restored.
IDENTIFIED
12 days ago - at 08/10/2025 05:29AM
Users experienced service disruption in AXP Email and Chat on the Production UK environment during the stated time window. Services have been restored and are operating normally
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