Outage in Avaya
Prod-NA: Historical reporting is not showing up data
Resolved MinorIncident Report
Summary AI Generated
Avaya's historical reporting system in North America stopped displaying data starting at midnight on March 19, affecting the Analytics component. A fix was implemented and the incident was resolved after 14.5 hours of monitoring to ensure the reporting data was restored properly.
Historical reporting is not showing up data since 00:00 AM Mar 19.
Components affected
Avaya Analytics - North America (NA)Need to monitor Avaya outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/20/2026 01:27PM
The incident has been resolved
MONITORING
6 days ago - at 03/20/2026 06:39AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 03/19/2026 10:59PM
Historical reporting is not showing up data since 00:00 AM Mar 19.
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